CA
CANDICE A
1 reviews | Active since Oct 2014
08 Jul 2019, 07:47
getbucks static data error on my account - NO SERVICE DELIVERY - PATHETIC!
I have had contracts with them earlier this year with a debit order date 25th, monthly. Suddenly in April they decide to debit me on the 19th, to which i did not even realise the situation until i was handed over to Marang Credit Solutions. I was literally harrassed by the collector. Needless to say, I queried this mess up on Getbucks online site , the online chat option, to which the consultant asked me for my ID number, once i provided that and went off insisting I want an answer as to why they changed my debit order date, he just left the chat. Two months ago I also spoke to a consultant at Getbucks and requested to escalate my query, as their mess up in changed of my static detail, has now resulted in a negative effect on my credit record. The feedback 3 months later? NOTHING!!!!
Helpful (0)
Replies (6)0
Replies (6)
NiftyCredit - Powered by SmartAdvance's replyOfficial
08 Jul 2019, 08:23 Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
NiftyCredit - Powered by SmartAdvance's reply08 Jul 2019, 08:23
Official
Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
NiftyCredit - Powered by SmartAdvance's replyOfficial
08 Jul 2019, 08:42Thank you for getting in touch regarding your complaint.
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
Kind Regards
The GetBucks Team
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
Kind Regards
The GetBucks Team
NiftyCredit - Powered by SmartAdvance's reply08 Jul 2019, 08:42
Official
Thank you for getting in touch regarding your complaint.
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
Kind Regards
The GetBucks Team
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
Kind Regards
The GetBucks Team
CA
CANDICE A's updateReviewer Update
08 Jul 2019, 12:36PLEASE NOTE: A late payment status will also show how late the payment was, ranging from 30 days through to 60, 90, 120 and even 150+ days. Unless this is factually incorrect, in which case this can be disputed with the credit bureau, there is not much that can be done for historically listed late payments.
This ***** up on your end had better be resolved. I have no energy in trying to resolve this myself.
This ***** up on your end had better be resolved. I have no energy in trying to resolve this myself.
CA
CANDICE A's update08 Jul 2019, 12:36
Reviewer Update
PLEASE NOTE: A late payment status will also show how late the payment was, ranging from 30 days through to 60, 90, 120 and even 150+ days. Unless this is factually incorrect, in which case this can be disputed with the credit bureau, there is not much that can be done for historically listed late payments.
This ***** up on your end had better be resolved. I have no energy in trying to resolve this myself.
This ***** up on your end had better be resolved. I have no energy in trying to resolve this myself.
CA
CANDICE A's updateReviewer Update
13 Jul 2019, 08:49ALMOST A WEEK LATER AND STILL NO FEEDBAC****!! WHAT THE HELL DO I NEED TO DO? I AM GRAVELY ANNOYED WITH YOU AT THIS STAGE.
CA
CANDICE A's update13 Jul 2019, 08:49
Reviewer Update
ALMOST A WEEK LATER AND STILL NO FEEDBAC****!! WHAT THE HELL DO I NEED TO DO? I AM GRAVELY ANNOYED WITH YOU AT THIS STAGE.
NiftyCredit - Powered by SmartAdvance's replyOfficial
13 Jul 2019, 09:03 Thank you for getting in touch regarding your complaint.
Our consultant has been in touch with you and will continue to assist you until your situation is satisfactorily resolved.
We apologize for any frustration this has caused you.
Kind regards
The Getbucks Team
Our consultant has been in touch with you and will continue to assist you until your situation is satisfactorily resolved.
We apologize for any frustration this has caused you.
Kind regards
The Getbucks Team
NiftyCredit - Powered by SmartAdvance's reply13 Jul 2019, 09:03
Official
Thank you for getting in touch regarding your complaint.
Our consultant has been in touch with you and will continue to assist you until your situation is satisfactorily resolved.
We apologize for any frustration this has caused you.
Kind regards
The Getbucks Team
Our consultant has been in touch with you and will continue to assist you until your situation is satisfactorily resolved.
We apologize for any frustration this has caused you.
Kind regards
The Getbucks Team
NiftyCredit - Powered by SmartAdvance's replyOfficial
18 Jul 2019, 11:21 Thank you for getting in touch with us regarding your complaint.
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
NiftyCredit - Powered by SmartAdvance's reply18 Jul 2019, 11:21
Official
Thank you for getting in touch with us regarding your complaint.
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team