Getbucks poor response time

There is always some kind of delay with this company ive app**** for a small loan of R2000 fom this company on Friday the 2de August on the app is says 4 hours to verify docs and approve it was approved 24hours later one of the Getbucks representatives called me Saturday to finalize the loan and said it would be paid out to my account directly i should please give it up to 48 hours at the most it will not take longer than 48 hours to reflect in my account its now 3 days later (72 hours) later and im still waiting for the pay out. People mostly use this service when they in a tight spot and need a small amount of money quickly thats why is n payday loan why should you wait for more than 4 day for it