JD
Jaques D
1 reviews | Active since Aug 2019
07 Aug 2019, 07:51
GetBucks Payout
My micro loan was approved on the 1st of August. My loan reflects on my dashboard, yet to date I have received now funds! It is now the 7th August and every time I have to call in to be told sorry sir, “your loan was approved after 3pm, we’ve only paid out until 3pm” please check again later...
This has been the worst service I have ever experienced with Getbucks, I have to continuously use my own resources to follow up and it is becoming expensive. generally my application to payout takes less than a day.
Helpful (0)
Replies (4)0
Replies (4)
NiftyCredit - Powered by SmartAdvance's replyOfficial
07 Aug 2019, 07:55 Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
Best regards,
NiftyCredit - Powered by SmartAdvance's reply07 Aug 2019, 07:55
Official
Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
Best regards,
NiftyCredit - Powered by SmartAdvance's replyOfficial
07 Aug 2019, 08:15Thank you for getting in touch regarding your complaint.
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
Kind Regards
The GetBucks Team
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
Kind Regards
The GetBucks Team
Best regards,
NiftyCredit - Powered by SmartAdvance's reply07 Aug 2019, 08:15
Official
Thank you for getting in touch regarding your complaint.
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
Kind Regards
The GetBucks Team
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
Kind Regards
The GetBucks Team
Best regards,
JD
Jaques D's updateReviewer Update
07 Aug 2019, 08:20Thank you for contacting me back. I understand the mishaps that occur when rolling out new tech platforms. Perhaps just get it through to your sales assistants when loans are approved , because the frustration is directed toward finance.
Appreciate the quick turnaround time. Will wait final outcome.
Appreciate the quick turnaround time. Will wait final outcome.
JD
Jaques D's update07 Aug 2019, 08:20
Reviewer Update
Thank you for contacting me back. I understand the mishaps that occur when rolling out new tech platforms. Perhaps just get it through to your sales assistants when loans are approved , because the frustration is directed toward finance.
Appreciate the quick turnaround time. Will wait final outcome.
Appreciate the quick turnaround time. Will wait final outcome.
NiftyCredit - Powered by SmartAdvance's replyOfficial
07 Aug 2019, 13:05 Thank you for getting in touch with us regarding your complaint.
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
Best regards,
NiftyCredit - Powered by SmartAdvance's reply07 Aug 2019, 13:05
Official
Thank you for getting in touch with us regarding your complaint.
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
Best regards,