Getbucks or Getf%$cked?

Well well well, first of all your call center queing system sucks you never get to 1st in line 1h30 min and waiting, I thought that my business was important, it would not seem so, tell me is nthabiseng a automated response system? Account paid up yet yet she/he/it says its because my account is in arrears?? and wow you must have a really big IT issue for more than a month now as the generic response one gets when the sales team must still get to their payout back log, funny no media coverage hey??