LL
Lukas L

1 reviews | Active since Oct 2018

12 Oct 2018, 14:39

Getbucks....... ok - How long do I still have to wait?

So the sage continues. After countless phone calls I get the same excuse, they have a technical difficulty and they are not releasing funds. Every consultant has a different story.

Also, please ask you call centre agents to be honest about what is going on. After being told by one that payments are being processed for the loans approved on the 8th I was told by another that I was **** to. That they (one of your staff members) gave me false information as no payments are being released. Really disappointed in your lack of service delivery and lack of honesty - I will not be a repeat customer and will not be referring anyone to you

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Replies (2)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply12 Oct 2018, 14:44
Official

Thank you for getting in touch with us regarding your concern.


We are looking into your case, and will be in touch with you shortly.


Kind Regards
The GetBucks Team

LL
Lukas L's update12 Oct 2018, 18:14
Reviewer Update
After a long wait my problem has been resolved. Thank you to the consultant that helped me