GETBUCKS OCTOBER LOAN STILL NO FUNDS RECEIVED

It is a week later and still have not received the money from the loan. I requested the loan be cancelled on the 25th when a debit order was taken for a loan that I never received. I have not been contacted or refunded this money. Can someone provide me with the names of senior management. I am just getting the run around from the call centre.

This is the response I get when asking for the cancellation contract and refund instructions. Thank you for holding - we are still experiencing technical issues, we only managed to pay till the 28th and we are currently loading the one for the 29th surely funds will be released today still we will hear from the accounts division when will the funds be released again and there is no time frame as to when will that be. We truly apologize for the inconvenience we might have cause

It is the 6th of November and I still have not been refunded the amount debited from my account on the 25th of October. I have been back and forth with this joke of an establishment since 8 October.

Now the only time I get contacted by Getbucks is when I post on this site. Despite countless people promising me feedback and commitments on my refund being paid out on the same day, there are now a whole lot of excuses. Getbucks does not have money that is why my loan was approved but never paid out and why they debited my account even when the loan was not paid out and now they cannot refund the money. They are clearly broke. I am certain that I am one of many hundreds of people in this position and I will find them and take them on for our money. Targeting us little people and *****ing our money will not happen on my watch. Pathetic bunch of supposed customer service agents and the complaints department even worse.