Getbucks not updating information with bureaus

I was a happy client using their services a few times until I wanted to apply for a home loan with a very good credit record or so I thought. I was told that my affordability assessment was not good. After getting my credit reports I noticed that they do not update the information with the bureaus correctly, showing active installments. Mine was thousands of rands in MONTHLY installments I owe them. <br> <br> Getting hold of their support is impossible by phone and the live chat they simply don't respond when I asked them why they haven't done it as per earlier request. I have saved the \chat"conversation I had with a Thabang.<br> <br> It looks like we as consumers just have to accept this even if they are seriously affecting our consumer rights. I will never use them again and want to let consumers know about what happened with me. <br> <br> They even had the audacity to remove my credit line telling me I should improve my credit score by subscribing to their services for R25 per month. This matter is currently in dispute with XDS but I will definitely like to consider further action against their utter disregard for people using their services at a premium."""