LW
Lara W

1 reviews | Active since Sept 2014

08 Aug 2019, 10:39

GETBUCKS NOT PROFESSIONAL AND TAKES INTEREST NOT DUE TO THEM

I am so very unhappy with Getbucks at the moment. I took out a loan with them a few months ago, only to find that the loan would be paid out a week and a half after the loan had been approved. Then when it came to paying the loan, I paid the loan off via my credit card. Only to find that they in anyway ran a debit order on my account after I had already settled the loan in full. Including the interest which I paid for from the day it had been approved. Which I actually should not have been paying untill they had in fact fixed my loan to only start charging interest on the actual day that my loan was paid into my banking account. Now I get called on a daily basis, I receive sms texts telling me I owe Getbucks R2k, which is ******* because I actually dont. And they will not assist to get their attorneys to back off.

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Replies (5)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply08 Aug 2019, 10:55
Official
 
Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team 

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply08 Aug 2019, 11:08
Official
Thank you for getting in touch with us regarding your query. 

We have been trying to get in touch with you to discuss the details of your case, but have not been able to reach you.

Please be so kind as to email us at *** to let us know what would be the most convenient time to contact you.

Kind Regards

The GetBucks Team
LW
Lara W's update08 Aug 2019, 11:31
Reviewer Update
Hi I was just in a meeting you are not reflecting an email address where would you like me to respond to? Please advise or please call.
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply08 Aug 2019, 12:22
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved. 

Kind Regards 

The GetBucks Team 

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply28 Aug 2019, 11:24
Official
 
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team