Getbucks - No communication! Bad service!

I am a first time Getbucks customer. On 31 March 2015, I enquired via the Getbucks sms line how much I still owe on my loans. I received sms's stating the settling amount as well as the banking details of Getbucks. I paid the full amount of 2 loans, thus settling the above. I received my proof of payment from my bank (FNB) but my Getbucks account has not been updated at all. I have emailed twice and I have called more than 5 times. My emails have not been responded to and when I call I get put on hold because apparently they are experiencing high call volumes, even at 8:19 in the morning! thus I still havent spoken to any Getbucks representative at all!<br> <br> I am really beyond frustrated! I am still receiving texts that state my debit orders will be going off this weekend yet I paid those loans in full! Getbucks seems to be a real sham as they cant even respond or update information on their systems! I am at whits end with this company and would not recommend it to anyone!