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Cara H

1 reviews | Active since Jan 2018

18 Oct 2019, 10:26

GETBUCKS - NEVER AM I PLEASED WITH THE SERVICE - DISAPPOINTED !!!!

Sigh.... Again I have been disappointed by Getbucks...

Why do we apply for short term credit? Because we need the money urgently, is that not the truth?

When I apply for a loan, on short term periods, knowing full well it will affect credit profile, means there is an urgent need for those funds, then every single time being told that they are experiencing TECHNICAL difficulties with payouts EVERY SINGLE TIME I APPLY!

One would ask why i keep making the same mistake? Well before I app**** this time, I asked Getbucks the question - ARE YOU EXPERIENCING DELAYS WITH PAYOUTS. They said NO, but when I had my loan approved, I followed up to see when it would be in my account, and the horror of a response I received was "we are experiencing technical difficulties with payouts" ARE YOU KIDDING ME?!!!

EVERY SINGLE TIME?! I needed those funds as a matter of urgency?!

Getbucks - you HAVE to payout today!

0
Replies (6)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply18 Oct 2019, 10:50
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team 

CH
Cara H's update18 Oct 2019, 11:02
Reviewer Update
I'm not interested in being contacted, Funds need to be in my account today.
CH
Cara H's update18 Oct 2019, 11:42
Reviewer Update
There are still no funds in my account!!!!
CH
Cara H's update18 Oct 2019, 12:26
Reviewer Update
I HAD TO CALL GETBUCKS NOW TO GET FEEDBACK ON WHEN THEY ARE PAYING AND THERE SEEMS TO BE NO COMMUNICATION BETWEEN I.T. AND CUSTOMER SERVICE?!!!! CUSTOMER SERVICE ARE ON REPEAT SAYING THAT THEY ARE EXPERIENCING TECHNICAL DIFFICULTIES!!!! HOW DOES THIS HAPPEN EVERYTIME I APPLY FOR A LOAN!!!!!!! THIS IS RIDICULOUS I AM OUTRAGED AT THIS PATHETIC SERVICE!!!!
CH
Cara H's update21 Oct 2019, 08:58
Reviewer Update
this has been resolved. I also feel very terrible for shouting at the poor gent at Getbucks. i was highly stressed about not being paid out. all sorted now
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply21 Oct 2019, 11:44
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team