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jonethan R

1 reviews | Active since Sept 2016

07 Feb 2019, 11:29

GetBucks more like GetF##cked

Technical issues on payments.

I dont usually complain but opened this account just to write a review on Getbucks.

Im currently in a emergency and need the funds.

So i app**** for a loan at getbucks cause my other options is limited.

got approved for the loan it going for 3 days and still no pay out.

Cause they waiting on accounts department for feedback to pay out

This is ridiculous how do you approve someone for a loan make them take insurance policies and dont deliver as promised.

Thier Slogan No cash No prob yea wait for ever and create more problems i would say.

I spoke to several customer care consultants as well as their online chat. No one can give me an clear answer.

Please see below chat with their online customer service. i blanked out names for obvious reasons.

client hi

customer care Welcome to GetBucks! How can I assist you today?

Client I would jut like to find out my Loan has been approved w days ago but never recieved payment

Customer Care we are still waiting a feedback from account department to confirm when funds will be release

Client What Feedback the loan is approved i understand a day or 2 but its going on 3 now

Customer care when the funds will be paid

Client How do you guys work that no one knows when the funds will be paid..how do you approve alone if you dont know if you have the funds to pay the client

Customer care My apology about the inconvenience. we are doing our best to give our client the best service, will get back to you once the matter has been resolved

CLient let me guess you have no turn around time?But when it comes to paying it back or not to mention the insurance policies you have to take

0
Replies (2)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply07 Feb 2019, 11:31
Official
 Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply08 Feb 2019, 14:11
Official
 Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team