1 reviews | Active since Sept 2016
GetBucks more like GetF##cked
Technical issues on payments.
I dont usually complain but opened this account just to write a review on Getbucks.
Im currently in a emergency and need the funds.
So i app**** for a loan at getbucks cause my other options is limited.
got approved for the loan it going for 3 days and still no pay out.
Cause they waiting on accounts department for feedback to pay out
This is ridiculous how do you approve someone for a loan make them take insurance policies and dont deliver as promised.
Thier Slogan No cash No prob yea wait for ever and create more problems i would say.
I spoke to several customer care consultants as well as their online chat. No one can give me an clear answer.
Please see below chat with their online customer service. i blanked out names for obvious reasons.
client hi
customer care Welcome to GetBucks! How can I assist you today?
Client I would jut like to find out my Loan has been approved w days ago but never recieved payment
Customer Care we are still waiting a feedback from account department to confirm when funds will be release
Client What Feedback the loan is approved i understand a day or 2 but its going on 3 now
Customer care when the funds will be paid
Client How do you guys work that no one knows when the funds will be paid..how do you approve alone if you dont know if you have the funds to pay the client
Customer care My apology about the inconvenience. we are doing our best to give our client the best service, will get back to you once the matter has been resolved
CLient let me guess you have no turn around time?But when it comes to paying it back or not to mention the insurance policies you have to take
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
