LN
Lerato N

1 reviews | Active since Aug 2018

15 Apr 2019, 10:00

Getbucks/ MBDCS get your **** together!!

My account was in arrears, I called Getbucks/ MBDCS to settle an account 2 weeks ago. I paid up the account on the 5th of April 2019 and sent proof of payment as requested to ********** that's when the harassment began. I receive calls daily from MBDCS and everytime I send them the proof of payment but the calls don't stop. When you call their call centre no one picks up, I went as far as calling Getbucks and they tell me they've received the payment and even sent me a paid up letter but MBDCS is still harassing me. Can MBDCS get their **** together before calling, I've sent them FIVE proof of payments already. The next person that calls me telling me I owe Getbucks will regret it.

0
Replies (4)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply15 Apr 2019, 10:23
Official
Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team   
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply15 Apr 2019, 11:33
Official
  | Thank you for getting in touch with us regarding your complaint. 
 Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
 Please don’t hesitate to contact us if there is anything we can do to further assist.
 Kind Regards
 The GetBucks Team

LN
Lerato N's update15 Apr 2019, 11:54
Reviewer Update
Thanks so much for the quick and helpful response from Getbucks. My account has been updated with MBDCS, hopefully the calls will stop. Thanks once more for the excellent service ;)
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NiftyCredit - Powered by SmartAdvance's reply15 Sept 2023, 10:43
Official
Thank you for the feed back