ZM
Zaza M

1 reviews | Active since Jan 2020

13 Jan 2020, 07:24

GetBucks Loan Payout Dilemma

I truly have no words of how GetBucks is treating their customers.

They should remove the “same day loans”statement because they don’t pay the loans same day anymore. They are constantly using their Finance department as a scapegoat for payment delays.

I have concluded that GetBucks doesn’t have money or have serious cash flow issues since they are unable to meet loans payout same day.

They should communicate the payment delays before they approve loans so that a customer can make a decision whether to proceed with the application or not.

DISAPPOINTED

0
Replies (6)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply13 Jan 2020, 07:59
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team 

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply13 Jan 2020, 09:08
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

Kind Regards

The GetBucks Team
ZM
Zaza M's update13 Jan 2020, 11:59
Reviewer Update
Update
I received a call from Hennie. Thank you for calling back, much appreciated.
I will confirm once my issue has been resolved.
ZM
Zaza M's update13 Jan 2020, 17:18
Reviewer Update
Latest update

I have received conflicting feedback from different consultants.
Issue not resolved even though I was promised that it will be resolved today.

All I have to do is cancel the agreement since they didn’t fulfill their commitment.
ZM
Zaza M's update15 Jan 2020, 07:33
Reviewer Update
Issue was resolved on Tuesday.
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply12 Mar 2020, 15:48
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team