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arnel.terblanche arnel.terblanche

1 reviews | Active since May 2016

14 Feb 2019, 12:05

GetBucks lies about payouts time to get you to agree to the contract!!

I recently obtained a loan for educational purposes for my son. Getbucks informed me telephonically on the 13 of February 2019 that the funds would be in my account on the 14th of February 2019. When I eventually got through the client services today they informed me NO, sorry you will only get your funds next week sometime but there is no guarantee of that either. GetBucks therefore **** to me just to get me to agree to the contract!!!! My son's education is now at risk because of the lies from GetBucks.

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Replies (3)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply14 Feb 2019, 12:08
Official
 
Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team 

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply28 Feb 2019, 10:43
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team

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arnel.terblanche arnel.terblanche's update02 Mar 2019, 20:29
Reviewer Update
I wish to thank Michelle in particular for resolving this query promptly and professionaly. Me and my son are very grateful.