1 reviews | Active since Jan 2019
GetBucks is the most unproffesional and most useless bunch of people together
worst overall experience ever received from any company I have ever dealt with. App**** for a loan on the 2nd of February 2019 with all supporting documents. Loan was approved on the 4th at 11 am. After constant follow up and quering the status of my application only response I keep getting is that it will happen during the course of the day and that they have technical difficulties paying out loans. it is now the 8th with still no response or answer regarding pay out, the customer service consultants are just as rude and unprofessional (Tulani, Welmar and Nnene) they ignore my requests they play me for a fool if I phone in they make as if they can not hear me, when I start talking to them on the Getbucks website they ignore me and cancel the chat then I have to start all over again and que for almost an hour sometimes longer. This is the worst micro lender I have ever dealt with. I have never paid late my account is always up to date and I have been dealing with them for a few years. Wonga will definitely get a new customer. Dave should get his people sorted out he is going to loose a lot of customers
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
