ND
Nonny D

1 reviews | Active since Aug 2019

07 Aug 2019, 10:51

GetBucks ********** Turnaround Time!

On the 1st of August, I received confirmation that my loan had been approved and was in my GetBucks wallet, I then transferred the funds to my bank account. Today, it's the 7th of August, the money is still not reflecting in my bank account. When I call, the GetBucks agents say different things and nobody is giving a clear turnaround time. I app**** for this loan during an emergency because last time, I had no issues with GetBucks, but this is appalling. It's almost a week and I have no indication of when I will access the loan, but come debit order date...they will not miss it. If you are unable to supply the funds, don't approve loans or give an honest indication of turnaround time. If you're unable to supply the funds, communicate it and advise me to seek assistance elsewhere. This lack of communication is disappointing!

0
Replies (6)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply07 Aug 2019, 10:56
Official
 Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team 

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply07 Aug 2019, 11:27
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved. 

Kind Regards 

The GetBucks Team 
ND
Nonny D's update07 Aug 2019, 12:43
Reviewer Update
Yes, he has contacted me. I trust this will be resolved soon.

Thank you.


ND
Nonny D's update07 Aug 2019, 16:29
Reviewer Update
I tried to follow up regarding the progress with the proof of payment spoken about in the morning. The consultant couldn't provide me with something concrete. I am anxious and hoping I don't have to wait another week to receive this PoP and the funds.
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply08 Aug 2019, 16:19
Official
 Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team 

ND
Nonny D's update08 Aug 2019, 16:24
Reviewer Update
Everything is sorted now. Proof of payment has been received. Thank you for you assistance.