ZM
Zaza M

1 reviews | Active since Jan 2020

20 Nov 2020, 14:33

GetBucks False Credit Bureau reporting

I took a loan with Getbucks (Account Number 751953) January 2020. All repayment were collected through a debit order until the account was closed July 2020.

I am very angry and shocked to learn that Getbucks put my loan on credit bureau claiming that I missed payments when I have never missed payments, even their account statements shows that I have always paid on time.

They recorded missed payment in my credit profile Feb (60 days) Apr (60 days), May (60 days) and June (90 days). This false reporting have messed my credit score.

People please check your credit profiles, especially when you have taken a loan with GetBucks. I am going to take this further because they reported incorrect information to the credit bureau.

0
Replies (4)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply20 Nov 2020, 14:39
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply20 Nov 2020, 14:49
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

We apologize for any frustration this has caused you.

Kind regards

The Getbucks Team
ZM
Zaza M's update20 Nov 2020, 14:50
Reviewer Update
I can confirm that I was contacted by GetBucks consultant (Lunga) regarding my query. I am hoping this issue will be resolved before end of the month.

Thank you
ZM
Zaza M's update14 Dec 2020, 15:49
Reviewer Update
I was told that my issue will be resolved within 2 weeks. They have not cleared the incorrect information they provided to the the credit bureau.