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Sibusiso T

1 reviews | Active since Dec 2017

01 Nov 2018, 15:18

Getbucks failing or falling what is what

I did a getbucks payout via getbucks ewallet yesterday even today no has been received. I spoke to Mologadi via their online chat and she first told me she does not know when the funds will be paid because they having delays. I later spoke to the same consultant and the second time around she told me that they having technical difficulties with their server, then asked her since to give more details as what exactly is the difficulty she failed to respond and left the chat. As concerned as i am, i called in but their automatic response kept telling that im caller number 9 and then 12 and later number 3 and finally caller number 40 on the line. I wonder what exactly is the problem with Getbucks, i have been loaning money from but this time their service is poor.

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Replies (2)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply01 Nov 2018, 15:21
Official
 Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team 

ST
Sibusiso T's update02 Nov 2018, 13:43
Reviewer Update
I got a call from a lady by the name of Michelle yesterday, she assured me that money will be in my account by today before 9 but still no money in my account. I then called the call centre requested to speak to her but the consultant told me that she's not available and im must hold until my call was cut off my them. However Michelle called me after my call was cut off and advised that money will be paid within two hours. Then two hours later she called and told me that payout via ewallet was not a success but money was returned to my getbucks wallet, so i must send it directly to my bank account so that they can pay out directly to my account. Till now these no funds in my account. I tried calling them but im unable to go through as i'm told you caller number one and later you caller number 20. This is so unprofessional. If these no payout today i will no longer need the money i will take it our contract is terminated and they must just remove my profile.