YN
Yamkela N

1 reviews | Active since Jun 2020

05 Oct 2020, 15:22

GetBucks

Good day I got a 70% discount offer in August valid until 31 Aust 2020. I then settled the GetBucks amount as per discount offer on the 26th of August 2020. I got the clearance letter stating the debt is no more. When I check using their WhatsApp channel or call customer care they've confirmed that I don't owe anything. My issue now is that on my credit info I still have the account active with R11000+.

0
Replies (3)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply05 Oct 2020, 15:28
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply05 Oct 2020, 15:58
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team
YN
Yamkela N's update12 Oct 2020, 12:12
Reviewer Update
I got a call on the 5th of October 2020 from a lady by the name of Lunga who asked for the settlement letter which I emailed immediately after the call. The account is still showing as active.