1 reviews | Active since Jun 2016
GETBUCKS DOESNT RESPOND TO ANY COMPLAINTS!!!!! the wont call back because their agents dont care to lose clients
<p>LIKE EVERYBODY COMPLAINING - GETBUCKS IS NOT BEING TRUTHFULL ABOUT THE PAYOUTS OF THEIR LOANS. THEY WILL PROB RESPON HERE ON THEIR COMMENTS - GETBUCKS WILL BE IN CONTACT ... BY THE LOOKS OF IT ITS EITHER ONE OF THE FOLLOWING - THEY HAVE NO MONEY TO LOAN OUT - OR THEY THEMSELVES DON'T KNOW WHATS GOING ON IN THEIR COMPANY</p> <p> </p> <p>SEE BELOW COMMUNICATION FROM THEIR CALL CENTRE - THEY HAVE NO CLUE WHATS ACTUALLY GOING ON IN THEIR COMPANY, AND THIS TELLS ME THAT THEY ARE STRUGGELING - THEY DONT RESPOND PROPERLY TO CLIENTS REQUESTS.... IS REDICILOUS. NO CORPORATE COMPANY WOULD BE SO CONFUSED ABOUT WHATS ACTUALLY HAPPENING IN THEIR BUSINESS....</p> <p> </p> <p>1. MICHELLE - 'SIR WE HAVE BEEN ABLE TO SORT OUT OUR TECHNICAL ERROR' MONEY WILL BE IN THE SAME DAY IN THE AFTERNOON. - 15/06/2016 - 14/06/2016</p> <p>2.MBALI - 'YOUR MONEY WILL BE IN THE SAME DAY SIR' - 13,14,15/06/2016</p> <p>3.PHINDILE - YOUR MONEY WILL BE IN THE SAME DAY -NO TECHNICAL PROBLEMS ANY MORE - 14,15/06/2016</p> <p>4.MAPASEKA - 'TECHNICAL ERROR(WITH A UGLY ATTITUDE, VERY RUDE AND HAS NO TELEPHONE ETHIC TOWARDS CLIENTS) - 14,15,16/06/2016 - I ASK TO SPEAK TO HER MANAGER (SYLVESTER KING - PUTS ME ON HOLD FOR 10 MINUTES ) SHE HAD A VERY ****Y ATTITUDE WHEN I ASKED TO SPEAK TO HER MANAGER) WHEN I TOLD HER I WAS THINKING WE SHOULD RATHER CANCEL- SHE TELLS ME THATS FINE IT WONT BE A PROBLEM.</p> <p>she would rather lose a client than actually try solve the matter or explain anything.... Redicilous truely.... makes on wonder, their advert on TV is such a bogus advert. this business has NO CUSTOMER SERVICE. They just respond on Hello peter so that it can look like they have actually responded and given attention.</p> <p> </p> <p>THE ABOVE PROVES TO YOU THAT NONE OF THEM ACTUALLY HAVE A IDEA WHATS GOING ON, I WILL PROB NOT GET ANY RESPONSE FROM THEM, BUT IT WILL NOT BE ANYTHING NEW.</p> <p> </p> <p>I CAN ALMOST GAURANTEE NO RESPONSE WILL BE GIVEN ON THIS MESSAGE BUT THAT AGAIN WILL JUST PROVE TO ME WHAT I WAS SAYING IS THE TRUTH.</p>
Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
Exactly what i have said. This morning i had AGAIn called to no avail... i spoke to a lady named Kim and she was going to ask Sylvester to call me back.... She once again promised me payment today... i told her this has been promised on numerous occasions. Its been really redicilous that they advertise, their AMAZING system on their website and still has had a issue for more that 6 DAYS now. ONT tell you you are not able to make another plan. I mean really they have no sence of customer service.... Let us wait and see if they will actually provide us with feedback.... I looked at all the other posts on Hello Peter and to now NOTHING has been resolved.... Makes one wonder if the Technical issue is really a Technical error or if it is not something else..... will definitely keep updating this status. And if i do not receive any feedback i will do the right thing and share this on my social media profile... I don't want my friends and Family that use their services to go through the same thing.....
Exactly what i have said. This morning i had AGAIn called to no avail... i spoke to a lady named Kim and she was going to ask Sylvester to call me back.... She once again promised me payment today... i told her this has been promised on numerous occasions. Its been really redicilous that they advertise, their AMAZING system on their website and still has had a issue for more that 6 DAYS now. ONT tell you you are not able to make another plan. I mean really they have no sence of customer service.... Let us wait and see if they will actually provide us with feedback.... I looked at all the other posts on Hello Peter and to now NOTHING has been resolved.... Makes one wonder if the Technical issue is really a Technical error or if it is not something else..... will definitely keep updating this status. And if i do not receive any feedback i will do the right thing and share this on my social media profile... I don't want my friends and Family that use their services to go through the same thing.....
Thank you for getting in touch regarding your complaint.
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
We apologise for any frustration this has caused you.
Kind Regards
The GetBucks Team
Thank you for getting in touch regarding your complaint.
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
We apologise for any frustration this has caused you.
Kind Regards
The GetBucks Team
THIS MATTER HAS BEEN REASOLVED BY THE COMPLAINTS DEPARTMENT AND IM VERY PLEASED. THANK YOU VERY MUCH TO ****TSO THAT FOLLOWED UP AND RESOLVED MY ISSUE.
THIS MATTER HAS BEEN REASOLVED BY THE COMPLAINTS DEPARTMENT AND IM VERY PLEASED. THANK YOU VERY MUCH TO ****TSO THAT FOLLOWED UP AND RESOLVED MY ISSUE.
