LB
Louise B

1 reviews | Active since Dec 2011

14 Dec 2015, 15:52

Getbucks does not know what customer service means

Getbucks do not care about their customers.<br> Debit orders are taken off early and when you request a refund they ignore you.<br> I have made many requests via their online chat service and since Friday am still waiting for a manger to assist me in resolving my issue and get a letter from them stating it was their mistake that I went into overdraft as they took off my debit order 20 days early...<br> They do not accept responsibility for their actions nor do they consider their clients

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Replies (1)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply14 Dec 2015, 15:56
Official
Hello Louise2711,

Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly

Kind Regards

The GetBucks Team