GETBUCKS DO NOT PAY OUT WITHIN THE HOUR AS THEY PROMISE

Getbucks do not live up to their value that they pay out within the hour. This is now the second time I make use of them for a loan and was told this morning that they have a backlog from 30.08.2019 and cannot promised that my loan will be paid out today due to the backlog but last time it was the same answer I got. I am great full for their help but you apply for a loan because you need the money and then you have to wait up to five days before they pay it out why? Employ more staff to get the so backlog up to date for once and all and to satisfy your customers. When I queried with online support this morning and asked if the escalated query will be answered today the lady just ask politely if there is anything else I can assist you with so meaning she does not want to talk anymore and cannot give me constructive feedback. I really hoped that the pay out would be within the hour this time but still not.