LS
LOURENS S

1 reviews | Active since Jun 2015

05 Oct 2019, 07:35

Getbucks damaging my credit score

Most terrible loan service providers you can deal with i have had 3 loans with then at the beginning of the month seeing a had a bit of cash left this month i decided to pay settle 1 of the loan after doing that i only came to realize one payment didn't go of so okay its not a train smash 1 is stilled at least now and 1 is up to dat and the other in areas so i made a direct payment of R1100 (the installment is R1017)to the details they gave me to get the loan out of areas and up to dat only to see today 2 days late the money went to settle the other loan i had that was only R997 left to pay not to get the loan thats in areas up to date now im sitting with a loan that in areas that is going to get penalties and a mist payment on my name.

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Replies (4)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply05 Oct 2019, 09:33
Official
Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply05 Oct 2019, 09:43
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved. 
 Kind Regards 

The GetBucks Team 
LS
LOURENS S's update07 Oct 2019, 14:45
Reviewer Update
One of Getbucks consultants did get back to me on the Saturday 5 October to assure me that this is an minor issue and everything will be sorted out Monday morning once the financial department opens again and my payment wil reflect on my areas account since its Saturday and then she will get back to me Well Monday morning has come and gone and nothing have changed my account is still in the areas even though i made the payment with the reference provided by getbucks consultant and maild the proof of payment all On 2d October already
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply31 Oct 2019, 15:23
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team