Getbucks Collections Dept.

On FRI/9th I called ********** at 09h30am with regards to my 1 month arrears, I was told to contact ********** and make arrangements, which is what I did. The female agent who assisted me then advised that the arrangement was made and as per my profile below it will reflect accordingly. Spent over 6min on the call. I don’t see why I’m being victimized by Marang, treating me like I did something wrong, I had a family crisis which affected my finance at the end of February and did the responsible thing – making an arrangement whereby end of March Getbucks will double debit my ***.07 will be debited at the end of March, that is February’s instalment of R1783.00 plus March’s instalment of R1783.00.

Please urgently advise as I’m a loyal Getbucks customer and always comply with regards to my loans payments. Being treated like this is totally unfair over 1 month arrears!