GetBuck Technical Difficulties

I've used GetBucks many times before and have rarely had issues.

I app**** for a micro-loan on 1st August. It was approved later that day and is 'Active' on my profile page. As of 6th August, the loan has not been paid out.

I have contacted GetBucks through their site at least twice a day Friday 2nd August when I was told it would be paid out that evening or by Saturday morning. Each time I am told that they are experiencing technical difficulties and cannot give a timeline on resolving these.

I have received no contact from them since the loan approval SMS, nothing to keep their customers updated.

As I'm typing this *** tells me, "Thank you very much for your query. We are experiencing slight delay with payout , we will hear from finance by today how far they are with resolving the issue at hand. Appologies [sic] for the inconvenience caused".

Very poor customer care.