Get no bucks

Absolutely stunned with the poor , and sadly dishonest service. Despite their claim that applications are processed and paid out under 4 hours, and even though they were quick to bill me, now 8 days later and I am still unsure when, or if the billed amount will be paid out to me.

Impossible to get a single person at Getbucks to actually give me a honest response. Friday I was given the assurance that due to a backlog, the funds will be transferred on Monday, Monday afternoon, again after nearly an hour of trying to contact them, I’m told it will be Tuesday. Come Tuesday, they move it to Wednesday (today). This morning they say perhaps tomorrow.

Their is absolutely no attempt at being truthful. Despite them admitting that they have a huge backlog, they continue to entice potential new customers by advertising same day loans (within 4 hours), knowingly and deliberately deceiving the public.

When I mailed them asking them why they do not warn customers up front that they have a backlog of 7 to 10 days, they simply refused to answer.

Contacting their support desk is nearly impossible. You patiently sit through the countdown “you’re now no 15 in line” then no 14 etc. Eventually you are told “you are next in line”, and then suddenly it jumps back to “you are no 15 in line. “

Their on-line chat facility is a big waste of time, you simply told to leave your phone number and they will get back to you, which obviously they never do.

Service does not get worse than this, so please be warned, use them at your own risk, it is not a pleasant experience