1 reviews | Active since Oct 2016

04 Oct 2021, 04:35

********** loan service

I was a victim of ***** and I was unaware up until I tried opening a new bank account and to my surprised I was informed of the attack whereby a loan was app**** for using ********** documents with my name and details,so the company picked it up and therefore listed me (the victim) as being ********** without trying to investigate the matter further by either a call or formal letter.

I need my name cleared as I was unaware of the breach of my personal information, it could only be because of my extensive use of internet cafe's whereby my details were compromised or my cellphone or laptop, I just can't figure out how this must have happened and all my contact details are correct, but why would I use my correct details for a ********** activity including my ID number, cellphone number, physical address and email address whereas I could've fabricated those instead of using my own

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Replies (3)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply04 Oct 2021, 08:10
Official
 Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The Smartadvance Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply04 Oct 2021, 08:32
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

We apologize for any frustration this has caused you.

Kind regards

The Smartadvance Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply22 Feb 2022, 13:32
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The Smartadvance Team