TM
Tazz M

1 reviews | Active since Nov 2011

11 Jun 2015, 10:13

Fantastic Service from Koketso and with a smile!

I previously lodged a complaint regarding a suspension on my account. Within 30 minutes of my complaint, I received a call back from Koketso Matimbe who listened to my query, provided steps to resolve it and then took the time to follow up and provide feedback. I even wrote a further complaint when I had her email address incorrectly noted and she still treated me with the utmost courtesy and consideration. She then went the extra mile in ensuring that my account was unsuspended and new loan application was submitted. Koketso is an absolute testament to the getbucks brand and with her as an ambassador I have no doubt that getbucks will prosper!

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Replies (1)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply11 Jun 2015, 10:31
Official
Hello Tazzmoosa,

Thank you very much for taking the time to send us this fantastic feedback!

It is wonderful to hear that you are so satisfied with our service, and will be telling others about us!

Have a wonderful day.

The Getbucks Team