VB
Veronica B

1 reviews | Active since Mar 2009

27 Nov 2019, 09:35

False promises and no payouts!

This seems to be the norm with Getbucks nowadays ... On Monday, 25 November, I received an SMS to indicate my loan has been approved and that payout will be made into my bank account.

Needless to say, no funds as yet. Upon following up with Customer Care, I get told by Nnana the EXACT same excuse as before. "We have technical problems, Please be patient with us until this is resolved"

It is ridiculous to say the least. I'm not even sure why I app**** with them again. I need to learn a lesson by now.

0
Replies (4)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply27 Nov 2019, 09:38
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team 

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply27 Nov 2019, 09:58
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

Kind Regards

The GetBucks Team
VB
Veronica B's update11 Dec 2019, 13:06
Reviewer Update
Thank you to Hennie Grobler for sorting this out for me in a timeously manner.
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply11 Dec 2019, 13:12
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team