cS
candi S

1 reviews | Active since Dec 2016

05 Apr 2018, 09:01

FALSE INFORMATION AND POOR SERVICE

I have waited since Monday the 2nd of April to get a response from Getbucks. Today i phone them to ask how far my loan application is.I then check my accounts that i supposedly have on the credit bureau , its ALL WRONG , so to getbucks i am in major arrears.Then to just put the cherry on the top , i get a message after waiting for soooooooooooooo long to get any feedback from them, i am declined after waiting since Monday. This is unacceptable and i would not recommend anyone to use getbucks , there are better loan providers that have better service , with the correct information.Shocking.

0
Replies (4)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply05 Apr 2018, 09:07
Official

Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team

cS
candi S's update05 Apr 2018, 09:09
Reviewer Update
Thank you for the automated response. Wonderful customer service.
cS
candi S's update05 Apr 2018, 11:41
Reviewer Update
Thank you to Sylvester King that changed my mind about getbucks , you really need more people like Sylvester who gets the job done and sorts out things.My query is now sorted.Thank you.
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply06 Apr 2018, 11:23
Official

Thank you for getting in touch with us regarding your complaint.

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team