Extreemly Dissapointed customer

<p>During last month i received smses that my debit orders has been loaded for the 19th instead of the 20th as per my contract (April) when informing one of the agents online she stated that i do not need to worry there wont be any costs as the account is only tracked from the 19th, i stated that if the debit orders go off and there is no funds i will have to pay debit order fees and still was told it will only go off once my saliry is paid in on the 20th.</p> <p>Well all 3 debit orders went off on the 19th and was returned by my bank now leaving me with more than R700 in debt at the bank for returned debit orders.</p> <p>I have all proofs hereof, if my contract states debit order date 20th then why load it for the 19th.</p> <p>This deficit in my account for returned debit orders led to important debit orders such as my life insurance not to go off.</p>