RT
Ronald T
1 reviews | Active since Nov 2018
20 Nov 2018, 14:57
Everlasting "technical problem" for ewallet payout to clients but efficient and prompt collection process from clients.
I requested an ewallet payout to my fnb bank account on the 16th. Today is the 20th November, the 5th day since I requested the payout. The reason given is "technical problems" last month in October the same thing happened. On the 19th I also received an sms reminder that a debit order will run on my payday promptly. My question does a company allow such a "technical problem" to persists for months without resolution. What kind of a "technical problem" that cannot be resolved by technicians for so long ?
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Replies (3)
NiftyCredit - Powered by SmartAdvance's replyOfficial
20 Nov 2018, 15:03 Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
NiftyCredit - Powered by SmartAdvance's reply20 Nov 2018, 15:03
Official
Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
RT
Ronald T's updateReviewer Update
21 Nov 2018, 09:10Day 6 and still no wallet payout. This would be understandable even excusable if Getbucks does not have the cash to payout the loan. For Getbucks to hide behind "backlog" and "techical problem" as is the reason for inability to pay out the is really absurd and inexcusable. Is Getbucks waiting for the debit order to run first and then payout the gb wallet from my own money , thus giving myself a loan and paying Getbucks the interest ? This is really disgusting.
RT
Ronald T's update21 Nov 2018, 09:10
Reviewer Update
Day 6 and still no wallet payout. This would be understandable even excusable if Getbucks does not have the cash to payout the loan. For Getbucks to hide behind "backlog" and "techical problem" as is the reason for inability to pay out the is really absurd and inexcusable. Is Getbucks waiting for the debit order to run first and then payout the gb wallet from my own money , thus giving myself a loan and paying Getbucks the interest ? This is really disgusting.
RT
Ronald T's updateReviewer Update
15 Dec 2018, 18:45A suitable slogan for GetBucks: Get "technical problems" Bugs only in your wallet but not in your pocket.
RT
Ronald T's update15 Dec 2018, 18:45
Reviewer Update
A suitable slogan for GetBucks: Get "technical problems" Bugs only in your wallet but not in your pocket.