JK
Jason K

1 reviews | Active since Feb 2012

21 Dec 2021, 03:00

Double Debit WHY!!!!!

My loan finished on the 15th of December 2021.Yesterday 20th December another debit order of R1299. 49 went off that you already took on 15th of December 2021. This was a 6 month advance loan I am not sure why you deducted again as the last debit went off on the 15th of this month already. I even spoke to one of your consultants via email last month to confirm that I am paying my last debit order on 15th of December 2021.Took the loan out end June 2021. Started with Debit order on the 15th of July 2021 and you deducted on aforesaid date dillegently until you decide to debit me twice again.

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Replies (2)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply21 Dec 2021, 07:51
Official
 Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The Smartadvance Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply21 Dec 2021, 08:58
Official
 Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 
The Smartadvance Team