Dissatisfied Customer ,Money not received,Disgusting Service

App**** for a loan with getbucks on the 11 August 2019 was approved early hours of the 12th,money went into the getbucks wallet ,transferred to my bank account,money still hasn’t been reflecting and they say it is an immediate day transfer,how can companies give out loans with loan agreements and charge interest without having the funds available to clients,the debit order for the loan will go off end of the month and the money won’t even be in your account yet and then Getbucks sends you SMS’s that money will soon reflect,stop giving people false information ,we use you guys cause we feel you guys are faster than most Loan companies,but thanks for proving me wrong,The back log of your systems has nothing to do with customers,and you guys charge so much interest on these loans and yet we don’t even get the money on time,you sales consultant are quite quick to call and approve the loans to make the sales but don’t even bother to call and give feedback with regards to what’s happening,I called three times today and got some story about a back log from the 08 August