'DISORGANISED' DOES NOT EVEN BEGIN TO DESCRIBE GETBUCKS LATELY!!!

THIS IS NOT MY FIRST GETBUCKS REVIEW BUT IT SEEMS ITS THE ONLY WAY ISSUES GET SOLVED QUICKLY. I have really had it with Getbucks. I paid for my loan on their website using PayFast , which is by card. This should settle my account almost immediately, I mean, isnt that the whole idea of 'PayFast"? Followed up numerous times and was asked for proof. Sent bank statement, only to be called by an agent saying they want to 'FINALISE MY LOAN APPLICATION!' Like WTH??? Fast forward to the following week, the loan is still outstanding and amount due has even gone up! My salary is due soon and I can bet you, the debit order will go off like clockwork. No delays. I really have no time or energy to be chasing refunds. SOMEONE PLEASE TAKE TIME TO ACTUALLY DO YOUR JOB...WE KNOW ITS TOO MUCH TO ASK BUT PLEASE...