TM
Teboho M

1 reviews | Active since Nov 2020

11 Feb 2021, 13:24

Dishonest company

****py dishonest service and I am going to take this further with the NCR. I have a loan and you have been debiting my account successfully with no issues. I get my latest credit report and I am down 18points because I am supposedly in arrears by 2 months which is utter *******. I called and Johanna said she will get a supervisor or someone to call me guess what no one has called yet. Ruined my credit score by being dishonest

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Replies (3)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply11 Feb 2021, 13:27
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The Smart advance Team
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply11 Feb 2021, 13:54
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

We apologize for any frustration this has caused you.

Kind regards

The Smart advance Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply08 Sept 2021, 13:59
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The Smartadvance Team