Disgusting service and lost money.

Listen to this absolute mess. I need urgent help, I have just settled a loan amount of 4000 rand through the app by mistake. The loan was in an "Active" state but the money has still not reflected in my account the following day. The money I used to settle the loan by mistake is the only money I had left that was a payment needed for something urgent hence why I app**** for an additional loan through you to keep me on my feet just till month end.

I clicked on active loan and thought I was paying it into my fnb account but instead I was paying it back to you get bucks. I am now trying to get my 4000 rand back from get bucks as well as my original loan amount. It's FNB to FNB and all they tell me is my payment has not reflected and/or they have technical difficulties.

Please contact me or reverse this payment urgently. I now sit will no money what so ever and used my last money to pay the loan by mistake and that was required for another payment.

Furious