Disgusting service

I app**** for a loan on the 16th October, it was approved within 25 minutes. This is not the first time using getbucks . Funds were transfered to my getbucks wallet. I then requested that the funds be transfered to my bank account. Its been 8 days now and still nothing. I took the loan to attend a funeral and I could not attend. After numerous promises from getbucks staff this is still not resolved. Considering canceling the loan at this stage. Really disappointed.