BB
Bianca B
1 reviews | Active since Nov 2019
19 Nov 2019, 16:06
Disappointed
Totally dissappointed. My loan was approved on 14/11/2019, and to date no payment have been received. Whenever you contact the customer care they provide you with vague answers such as "We still experiencing delays. We apologies for the inconvenience. Please check later today if we have feedback." Do you think if I did not need the money that I would have app**** for the loan?
Helpful (0)
Replies (6)0
Replies (6)
NiftyCredit - Powered by SmartAdvance's replyOfficial
19 Nov 2019, 16:13Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
NiftyCredit - Powered by SmartAdvance's reply19 Nov 2019, 16:13
Official
Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
NiftyCredit - Powered by SmartAdvance's replyOfficial
19 Nov 2019, 16:17Thank you for getting in touch regarding your complaint.
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved
Kind Regards
The GetBucks Team
ML
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved
Kind Regards
The GetBucks Team
ML
NiftyCredit - Powered by SmartAdvance's reply19 Nov 2019, 16:17
Official
Thank you for getting in touch regarding your complaint.
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved
Kind Regards
The GetBucks Team
ML
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved
Kind Regards
The GetBucks Team
ML
BB
Bianca B's updateReviewer Update
20 Nov 2019, 15:11A consultant called me yesterday, and promised that my loan payout would be expedited and that it would form part of the first batch of payouts that will be paid out this morning and that she would sent me the proof of payment as soon as it has been done. Needless to say I still have not received any payments nor did someone inform of what is going on.
BB
Bianca B's update20 Nov 2019, 15:11
Reviewer Update
A consultant called me yesterday, and promised that my loan payout would be expedited and that it would form part of the first batch of payouts that will be paid out this morning and that she would sent me the proof of payment as soon as it has been done. Needless to say I still have not received any payments nor did someone inform of what is going on.
NiftyCredit - Powered by SmartAdvance's replyOfficial
22 Nov 2019, 09:20Thank you for getting in touch with us regarding your complaint.
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
NiftyCredit - Powered by SmartAdvance's reply22 Nov 2019, 09:20
Official
Thank you for getting in touch with us regarding your complaint.
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
BB
Bianca B's updateReviewer Update
22 Nov 2019, 14:45I would like to thank Lunga at Getbucks who did everything in her power to sort out the delay in my loan payout and kept me up to date the entire time. Your service was excellent and I appreciate all your assistance, time and effort.
BB
Bianca B's update22 Nov 2019, 14:45
Reviewer Update
I would like to thank Lunga at Getbucks who did everything in her power to sort out the delay in my loan payout and kept me up to date the entire time. Your service was excellent and I appreciate all your assistance, time and effort.
NiftyCredit - Powered by SmartAdvance's replyOfficial
22 Nov 2019, 15:04Thank you very much for taking the time to send us this fantastic feedback!
It is wonderful to hear that you are so satisfied with our service, and will be telling others about us!
Have a wonderful day.
The GetBucks Team
It is wonderful to hear that you are so satisfied with our service, and will be telling others about us!
Have a wonderful day.
The GetBucks Team
NiftyCredit - Powered by SmartAdvance's reply22 Nov 2019, 15:04
Official
Thank you very much for taking the time to send us this fantastic feedback!
It is wonderful to hear that you are so satisfied with our service, and will be telling others about us!
Have a wonderful day.
The GetBucks Team
It is wonderful to hear that you are so satisfied with our service, and will be telling others about us!
Have a wonderful day.
The GetBucks Team