Deteriorating quality of service since 2018

My latest application with Getbucks was done on the 10th of December 2019, my application was approved on the 12th, but it is now the 17th and I still haven't received my money. This has become a trend of the last two years.

I've been using Getbuck on and off since 2016. Although their interest rates are very high, their service have always been excellent and usually I receive my funds on the same day or at least the next day.

But since last year my experience have been less than ideal. It sometimes took them more than a day to approve my application and once I had to wait for a whole week before the funds was received. It was worse on occasions where they pay the money into your Getbucks wallet, because it takes days for it to reflect in the wallet and then it takes days for the funds to reflect on your bank account.

Getbucks advertise that you will receive your funds in minutes, which makes them a good option for emergencies. But if it takes a week for you to get your funds, then they are not an effective emergency option and I don't know why you have to pay the expensive service fee and steep interest rates.