TS
TEBOGO S

1 reviews | Active since May 2011

23 Aug 2021, 11:04

Deliberately not removing duplicate and paid up records for over 5 years.

Good day,

According to Transunion, I have 2 getbucks accounts which were opened in 2016. Please remove the information from my ITC because I have since settled the account. It is actually a duplicate which is reflecting bad on my credit status. Kindly remove both accounts and provide me with proof of closure as well as paid up letters ASAP.

0
Replies (4)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply23 Aug 2021, 12:03
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The Smartadvance Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply24 Aug 2021, 17:26
Official
Thank you for getting in touch regarding your complaint. Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

We apologize for any frustration this has caused you.

Kind regards

The Smartadvance Team 
TS
TEBOGO S's update31 Aug 2021, 11:13
Reviewer Update
Well I am still waiting for the consultant to update information on transunion, I want to buy a house and this information is misleading the market. Please expedite or let me know if I should help you to contact transunion.
TS
TEBOGO S's update03 Sept 2021, 13:48
Reviewer Update
Still no response, no action whatsoever.