Delays in pay outs

Horrible 1st experience. 1st the online document submission and verification not working like it's supposed to. Documents submitted not visible when you log back in had to resubmit numerous times 2nd The application goes missing over night 3rd Once approved it takes days for pay outs. The selling point is quick and painless online application and quick payouts. Queries online leads to what now seems to be automated responses. It's an systems problem which we are attending to. We will contact finance to get an indication of when it will be done. Please be patient. When loans are made for emergencies patients is not one of the things the clients have much off