Delayed pay out

Hi, I app**** for a loan with Getbucks and it was approved on the 28th of November and supposedly the pay out should have been on the same day. When I contacted them on Friday 29th November I was told to enquire at a later stage during the day, well not getting any solid feedback. The automated answers did not answer any of my question. I was told that they had a technical issue and the money should be in by the evening. Then on Saturday mornig I was told I would be paid by the afternoon, of which I was no longer suprised that I didn't. this morning I was told to enquire again at 3pm after being told to enquire just after 12. So most probably at 3pm I will be told the same automated answers and then told to come back later.