1 reviews | Active since Sept 2016

15 Oct 2018, 11:36

Delay in Payout - Worst ever - Day 8

Payout problem still continues - after being told on Friday the 12th of October that the loans are being paid out manually I only received R500 from the R8000 loan amount.

I was told the rest will be paid manually on Monday (today). Nothing received as of yet and service consultants are of no help. I asked to speak to Michelle and all they do is take a message. @11am I left two messages to call me back for any feedback on the manual payment progress as promised.

Also no response from ********** since last week Friday 12th October. Needless to say don't bother emailing GetBucks...

@Michelle - Will you please contact me soonest today still to resolve this as promised.

0
Replies (2)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply15 Oct 2018, 11:44
Official

Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply18 Oct 2018, 10:33
Official

Thank you for getting in touch with us regarding your complaint.


Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.


Please don’t hesitate to contact us if there is anything we can do to further assist.


Kind Regards
The GetBucks Team