DEBIT ORDER DATE AMENDMENT

Dear All,<br> <br> Kindly note that I received a call on Saturday to confirm that my debit order date was amended as per my request. <br> Koketso from Customer Service called this morning and she confirmed that it was done. Furthermore it appears that the communication between the call centre and the department that action those requests logged has been the problem. I am not sure what the tracking and internal arrangements between the departments are but that is what caused my delay. Also a stipulated timeframe should be allocated to action requests.<br> <br> Thank you for your assistance