Debit of already paid up account

Advised Getbucks of my intent to pay up all my open accounts by December 20th 2015<br> Received the settlement letters and made the necessary payments and emailed through the proof of payments.<br> The debit orders went off for the amounts 7 days later, I reversed the amounts debited as the accounts had been paid and indicated closed on my profile, as well as the proof of payment already been emailed through. I then received an sms advising of legal action against me due to non payment. Since the 26th of December up till today, non of my correspondence via email have been rep**** to regarding this matter. I have now gone to an attorney to address this with Getbucks, as the simple request for the contact details of Getbucks legal department goes ignored. You guys wiped your ****s on my attempts to get this settled like a normal person via the different channels of communication available to us in the 21st century, but you are very quick to leave my account in an unpaid status, AFTER all relevant documentation was sent through after paying the accounts up in full. Perhaps using this platform I can get a response to my requests.