kG
kyle G

1 reviews | Active since May 2012

16 Nov 2018, 08:01

Customer service non existent

this company gives no customer satisfaction or assistance. they don't respond to any emails, and also don't use the live chat system after 16:00pm , they keep disconnecting you. they only seem to assist quickly and prompty when you are lending. but other than that you dont get service

0
Replies (6)
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NiftyCredit - Powered by SmartAdvance's reply16 Nov 2018, 08:27
Official
 Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team
kG
kyle G's update25 Nov 2018, 16:22
Reviewer Update
had an email response from getbucks on the 16/11/2018. Still waiting for feedback.......
kG
kyle G's update27 Nov 2018, 10:59
Reviewer Update
its the 27th now, 11 days after my first complaint.... Still no resolve
kG
kyle G's update28 Nov 2018, 16:30
Reviewer Update
12 days later, not even a mail from Getbucks.
kG
kyle G's update05 Dec 2018, 15:57
Reviewer Update
Going for a month now and Getbucks don't have a care in the world. this is terrible,,,,,
kG
kyle G's update13 Dec 2018, 20:23
Reviewer Update
in 3 days it will be one month..... Still not even a mail