JC
Jasper C
1 reviews | Active since Jan 2020
23 Jan 2020, 15:22
Customer Service - definately not their prime business
After waiting days my loan was approved on 13 January. I received a sms to say payments delayed then nothing. I phone daily only to be told there is a problem with the system and payments are loaded manually. Today still loading the 10th! The Finance Department only start work at 10. Apparantly the IT Department is working on the problem. The debit order is very quick and will probably go through before I receive the funds,
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Replies (3)0
Replies (3)
NiftyCredit - Powered by SmartAdvance's replyOfficial
23 Jan 2020, 15:36Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
NiftyCredit - Powered by SmartAdvance's reply23 Jan 2020, 15:36
Official
Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
NiftyCredit - Powered by SmartAdvance's replyOfficial
23 Jan 2020, 15:48Thank you for getting in touch with us regarding your query.
We have been trying to get in touch with you to discuss the details of your case, but have not been able to reach you.
Please be so kind as to email us at *** to let us know what would be the most convenient time to contact you.
Kind Regards
The GetBucks Team
We have been trying to get in touch with you to discuss the details of your case, but have not been able to reach you.
Please be so kind as to email us at *** to let us know what would be the most convenient time to contact you.
Kind Regards
The GetBucks Team
NiftyCredit - Powered by SmartAdvance's reply23 Jan 2020, 15:48
Official
Thank you for getting in touch with us regarding your query.
We have been trying to get in touch with you to discuss the details of your case, but have not been able to reach you.
Please be so kind as to email us at *** to let us know what would be the most convenient time to contact you.
Kind Regards
The GetBucks Team
We have been trying to get in touch with you to discuss the details of your case, but have not been able to reach you.
Please be so kind as to email us at *** to let us know what would be the most convenient time to contact you.
Kind Regards
The GetBucks Team
NiftyCredit - Powered by SmartAdvance's replyOfficial
15 Apr 2020, 11:47 Thank you for getting in touch with us regarding your complaint.
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
NiftyCredit - Powered by SmartAdvance's reply15 Apr 2020, 11:47
Official
Thank you for getting in touch with us regarding your complaint.
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team