NV
Nowell V

1 reviews | Active since Aug 2019

01 Oct 2020, 09:13

Customer Service and speedy replies is non-Existent

I Spoke to the consultant (Welmar) once again your service is ridiculously bad. Each time I speak to your consultants they give me a different story about my application. I'm yet to be contacted by your "Customer service agents" I would like urgent feedback because frankly, this is frustrating to constantly have bad experience with your company.

0
Replies (3)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply01 Oct 2020, 10:58
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply01 Oct 2020, 11:19
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team
NV
Nowell V's update30 Oct 2020, 10:13
Reviewer Update
Thank you ,I spoke to a agent name Lunga ,sh is amazing ! Highly recommend her to anyone that's having a problem . Her assistance was much appreciated and I think she definitely does deserve a high praise !!!

Well done Lunga ,thank you so much !