TM
Toby M

1 reviews | Active since Jul 2018

11 Jul 2018, 16:04

Credit Information on Transunion and Experian not being updated

I had loans accounts with GetBucks and I have since paid up this accounts [503560 - January 2017 and 522970 - March 2017]. I have interacted with their Call Centre agents on numerous times, however this accounts are still showing as owing on Transunion and Experian.

I would like to receive proof and confirmation from GetBucks that the information has been sent and updated to the relevant parties.

0
Replies (2)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply11 Jul 2018, 16:28
Official

Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply17 Jul 2018, 14:05
Official

Thank you for getting in touch with us regarding your complaint.

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team